RM11E 1–10 kVA Online Rack/Tower UPS – ATENCO
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RM11E SERIES

Online Rack/Tower UPS 1–10 kVA

True online double-conversion (VFI) rack/tower UPS from 1 to 10 kVA. RM11E delivers pure sine wave output, 0 ms transfer on online operation and wide input voltage range – 110–300 Vac for 1–3 kVA and 110–286 Vac for 6–10 kVA models. Designed for servers, network switches, telecom shelters, edge IT and data-center loads, with hot-swap battery options on selected models. CE, EMC, LVD and IEC 62040 standards available by series.

Online Double-Conversion Rack / Tower Design 0 ms Online Transfer Up to 94% Efficiency

Engineered for Reliability

Online double-conversion topology, rack/tower flexibility, hot-swap battery options and parallel-capable models for server rooms, telecom shelters and edge IT environments.

True Online Double-Conversion

VFI topology with DSP digital control, 0 ms online transfer and pure sine wave output help isolate servers, network switches and edge IT loads from voltage sags, brownouts and blackouts.

Rack/Tower Convertible Design

Compact 2U chassis on 1-3 kVA models, with larger rack/tower chassis on 6-10 kVA models. Rotatable LCD panel supports rack or tower installation with the display always facing the user.

Up to 94% Efficiency

High online-mode efficiency: up to 92% on 1-3 kVA models and up to 94% on 6-10 kVA models. ECO mode reaches up to 98% in stable utility environments to reduce operating cost.

Hot-Swap Battery Options

Internal hot-swap battery design on 1-3 kVA models supports battery service without shutting down the connected load, when serviced according to procedure. 6-10 kVA models extend runtime via external RC cabinets.

Parallel-Capable Models

Parallel-capable 6-10 kVA models support up to 4 units for capacity scaling or N+X redundancy, subject to model configuration and project design.

Scalable Battery Runtime

Internal 12V VRLA batteries are used on 1-3 kVA models. RC-series external battery cabinets can extend runtime by model/configuration, sized from the load and target backup time.

Expand Your System

Optional accessories for runtime extension, remote monitoring, rack installation and maintenance bypass support – available by model.

ATENCO RC-series external battery cabinet for RM11E

External Battery Cabinets

RC-series rack battery cabinets extend runtime for RM11E models by capacity group: RC04024E to RC08096E for 1-3 kVA, and RC20120N for 6-10 kVA.

ATENCO TM220 SNMP network card

SNMP Network Card

Optional TM220 intelligent-slot card for remote monitoring via SNMP, web interface and email alerts. Supports RM11E 1-10 kVA models.

ATENCO RM11E rack rail kit

Rack Rail Kit

Adjustable 19″ rack-mount rails, 700-760 mm depth, for secure RM11E installation in standard server racks.

ATENCO Maintenance Bypass PDU RM11E-PDU1100E RM11E-PDU9300E

Maintenance Bypass PDU

External maintenance bypass PDU for servicing or replacing the UPS while maintaining load supply, when installed according to procedure. RM11E-PDU1100E for 1-3 kVA; RM11E-PDU9300E for 6-10 kVA.

Technical Details

Complete specifications for the RM11E 1–10 kVA series.

1–3 kVA Models

Specification1 kVA2 kVA3 kVA
Full NameRM11E Rack/Tower Online UPS
TopologyOnline Double-Conversion (VFI)
Phase1Ph–1Ph (Single Phase In / Single Phase Out)
Form Factor1U Rack / Tower Convertible2U Rack / Tower Convertible
Capacity1000 VA / 900 W2000 VA / 1800 W3000 VA / 2700 W
Output Power Factor0.9
Operating ModesOnline (NOR), ECO, CF, GEN, Bypass, Battery
StandardsIEC/EN 62040-1, IEC/EN 62477-1, IEC/EN 62040-2

6–10 kVA Models

Specification6 kVA10 kVA
Full NameRM11E Rack/Tower Online UPS
TopologyOnline Double-Conversion (VFI)
Phase1Ph–1Ph (Single Phase In / Single Phase Out)
Form Factor2U Rack / Tower Convertible
Capacity (PF 0.9)6000 VA / 5400 W10000 VA / 9000 W
Capacity (PF 1.0 model)6000 VA / 6000 W10000 VA / 10000 W
Output Power Factor0.9 standard (PF 1.0 available in RM11E Elite 6-10 kVA series)
Operating ModesOnline (NOR), ECO, CF, PAL, Bypass, Battery
ParallelUp to 4 units (optional parallel card)
StandardsIEC/EN 62040-1, IEC/EN 62477-1, IEC/EN 62040-2

1–3 kVA Models

Specification1 kVA2 kVA3 kVA
Input Voltage Range110–300 Vac (full load: 176–264 Vac)
Input Power Factor≥ 0.99
Input Frequency40–70 Hz, auto-sensing
Output Voltage208 / 220 / 230 / 240 Vac selectable, ±1% regulation
Output Power Factor0.9
Output Frequency±0.5 Hz (inverter); tracks mains in bypass
Output WaveformPure Sine Wave
THDv (output)≤ 3% linear load / ≤ 5% non-linear load
Transfer Time0 ms (AC → Battery); 4 ms (Inverter → Bypass)
Crest Factor3:1
Efficiency (Online / AC Mode)90.9%92%92.3%
Efficiency (ECO Mode)Up to 96%

6–10 kVA Models

Specification6 kVA10 kVA
Input Voltage Range110–286 Vac
Input Power Factor≥ 0.99
Input Frequency40–70 Hz, auto-sensing
Input THDi≤ 3% (100% linear, input THDv ≤ 1%) / ≤ 5% (100% non-linear)
Output Voltage208 / 220 / 230 / 240 Vac selectable, ±2% regulation
Output Power Factor0.9 standard (PF 1.0 available in RM11E Elite 6-10 kVA series)
Output WaveformPure Sine Wave
THDv (output)≤ 2% linear load / ≤ 5% non-linear load
Transfer Time0 ms (AC → Battery); 0 ms (Inverter → Bypass)
Crest Factor3:1
Efficiency (Online / AC Mode)Up to 94%
Efficiency (ECO Mode)Up to 98%
Bypass Breaker40 A63 A
Bypass Load Limit> 95% load: unit stays on bypass; cannot return to inverter-fed mode until load is reduced

1–3 kVA Battery

Specification1 kVA2 kVA3 kVA
Battery Type12V 9Ah VRLA (ATN1209 replacement)
ChemistrySealed Lead-Acid, Maintenance-Free
Battery Configuration2 pcs (24 Vdc) or 3 pcs (36 Vdc)4 pcs (48 Vdc) or 6 pcs (72 Vdc)6 pcs (72 Vdc) or 8 pcs (96 Vdc)
Model Suffix VariantsxX9 (batteries pre-installed) / S (empty battery compartment) / L (no internal battery, requires external RC cabinet)
Charging CurrentxX9 / S models: 1.4 A | L models: 6 A
Battery Life3–5 years at 25°C (typical VRLA design life)
Hot-Swap SupportAvailable on xX9 / S models (with internal battery compartment)

6–10 kVA Battery

Specification6 kVA10 kVA
Battery Type12V 9Ah VRLA (ATN1209 replacement)
ChemistrySealed Lead-Acid, Maintenance-Free
DC Bus Voltage±96 / ±108 / ±120 Vdc, settable via LCD (16 / 18 / 20 blocks of 12V 9Ah)
Internal BatteryNone – L-suffix only. Requires external RC20120N cabinet (20 batteries shipped)
Recharge Time6–8 hours to 90% (per cabinet)
Max Charging Current10 A, adjustable via LCD
Battery Life3–5 years at 25°C (typical VRLA design life)

Compatible Battery Cabinets

1–3 kVA – RC Series (Rack Cabinets)

ModelCapacityVoltageDims (W×D×H)WeightFor
RC04024E4 × 9 Ah24 Vdc440 × 430 × 86.5 mm17.4 kg1 kVA 24V models
RC06036E6 × 9 Ah36 Vdc440 × 430 × 86.5 mm22.5 kg1 kVA 36V models
RC08048E8 × 9 Ah48 Vdc440 × 550 × 86.5 mm31.5 kg2 kVA 48V models
RC12072E12 × 9 Ah72 Vdc440 × 710 × 86.5 mm44 kg2–3 kVA 72V models
RC08096E8 × 9 Ah96 Vdc440 × 550 × 86.5 mm31.5 kg3 kVA 96V models

6–10 kVA – RC20120N (Rack Cabinet)

ModelTypeCapacityVoltageDims (W×D×H)Weight
RC20120N3U Rack20 × 9 Ah (2 banks of 10 in series)±120 Vdc440 × 680 × 131 mm63 kg

1–3 kVA Models

Specification1 kVA2 kVA3 kVA
Form Factor1U Rack / Tower Convertible2U Rack / Tower Convertible
Dimensions (W×D×H) – xX9 model438 × 410 × 44 mm (24V) / 438 × 560 × 44 mm (36V)438 × 560 × 88 mm (48V) / 438 × 610 × 88 mm (72V)438 × 610 × 88 mm
Weight – xX9 model (with batteries)9 kg (24V) / 12.5 kg (36V)21 kg (48V) / 26.5 kg (72V)28.5 kg (72V)
Weight – S / L model (no batteries)4 kg (24V) / 6 kg (36V)9 kg (48V) / 10 kg (72V)10 kg
Noise< 50 dB at 1 m
ColourBlack

6–10 kVA Models

Specification6 kVA10 kVA
Form Factor2U Rack / Tower Convertible (rotatable LCD panel)
Dimensions (W×H×D)443 × 86.5 × 620 mm
Weight (head unit, no batteries)16 kg18 kg
Noise< 55 dB at 1 m< 58 dB at 1 m
Rack Rail Kit DepthAdjustable 700–760 mm (fits standard 19″ racks up to 760 mm deep)
ColourBlack

1–3 kVA Communication

InterfaceDetails
USBType-B USB port for UPSilon2000 / KPower monitoring software
RS-232 (DB9)2400 bps, 8N1 (MegaTec 1:1 protocol); cannot be used simultaneously with USB
SNMP Card Slot1 × intelligent slot – supports TM220 SNMP card (optional)
RJ45 SurgeNetwork / telephone line surge protection pass-through
EPOEmergency Power Off connector
Optional AccessoriesRelay card (6 outputs + 1 input), Maintenance Bypass PDU (RM11E-PDU1100E)

6–10 kVA Communication

InterfaceDetails
USBType-B USB port for UPSilon2000 / KPower monitoring software
RS-232 (DB9)2400 bps, 8N1 (MegaTec 1:1 protocol); cannot be used simultaneously with USB
SNMP Card Slot1 × intelligent slot – supports TM220 SNMP card (optional). Note: RM11E 6-10 kVA uses TM220, not TM550
EPOEmergency Power Off connector
Parallel Ports2 × DB9 parallel ports (Parallel Port 1 + Parallel Port 2). Requires optional parallel card
PDU PortFor optional RM11E-PDU9300E maintenance bypass PDU
Optional AccessoriesParallel card, Relay card, Maintenance Bypass PDU (RM11E-PDU9300E), Rack Rail Kit

1–3 kVA – Overload Capacity (Line Mode, ambient < 35°C)

Load LevelDurationAction
≤ 110%60 minutesSustained
≤ 125%10 minutesTransfer to bypass
≤ 150%1 minuteTransfer to bypass
> 150%ImmediateTransfer to bypass

6–10 kVA – Overload Capacity (PF 0.9 Model, Line Mode)

Load LevelDurationAction
≤ 110%60 minutesSustained
≤ 125%10 minutesTransfer to bypass
≤ 150%1 minuteTransfer to bypass
> 150%ImmediateTransfer to bypass

6–10 kVA – Overload Capacity (PF 1.0 Model, Line Mode – tighter thresholds; load in watts = VA)

Load LevelDurationAction
105–110%10 minutesTransfer to bypass
110–130%1 minuteTransfer to bypass
> 130%ImmediateTransfer to bypass

Battery Mode (All Models)

Load LevelAction
Any overloadImmediate shutdown (no overload allowance on battery)
ParameterSpecification
Operating Temperature0°C to 40°C
Storage Temperature−25°C to 55°C
Humidity0–95% RH @ 0–40°C (non-condensing)
Altitude Derating< 1000 m: 100% rated load | 2000 m: 90% | 2500 m: 85% | 3000 m: 80%
Max Operating Altitude3000 m
Protection ClassIP20
Safety StandardsIEC/EN 62040-1, IEC/EN 62477-1
EMC StandardsIEC/EN 62040-2, IEC 61000 series
CoolingForced air (fan)

Heat Dissipation (6–10 kVA, Online VFI Mode, PF 0.9)

Model50% Load100% Load
6 kVA≈ 179 W≈ 357 W
10 kVA≈ 281 W≈ 563 W

Heat = load × (1 − efficiency) / efficiency. Calculated from 94% online efficiency.

Cable Sizing – Minimum Cross-Section (6–10 kVA)

Conductor6 kVA10 kVA
AC Input6 mm²10 mm²
AC Output6 mm²10 mm²
DC Battery6 mm²10 mm²
Ground (PE)6 mm²10 mm²

N (neutral) and PE (earth) must remain separate. Run a dedicated PE conductor to the earth terminal independently. Do not reverse input L and N.

Downloads

RM11E 1-3 kVA Datasheet EN
RM11E 6-10 kVA Datasheet EN
RM11E 1-10 kVA User Manual EN
RM11E 1-3 kVA External Battery Cabinet Manual EN
RM11E 6-10 kVA External Battery Cabinet Manual EN
TM220 SNMP Card Manual EN

Ideal For

Designed for rack-based IT, telecom, edge, security and industrial environments where zero-transfer online power and scalable runtime are required.

Rack servers and storage protected by ATENCO RM11E UPS

Server Rooms & IT Racks

Online double-conversion protection for rack servers, network switches, storage arrays, firewalls and edge IT loads in small and medium server rooms.

Network and telecom infrastructure backed up by ATENCO RM11E UPS

Network & Telecom

Clean online power for routers, switches, telecom shelter electronics, access equipment and 5G network cabinets in server rooms and edge sites.

Healthcare facility IT backed up by ATENCO RM11E UPS

Healthcare Facility IT

Online UPS protection for healthcare facility IT, laboratory instruments, imaging support loads and monitoring infrastructure – subject to project electrical requirements.

Industrial automation systems backed up by ATENCO RM11E UPS

Industrial Automation

Stable online power for PLCs, SCADA workstations, industrial PCs, automation controllers and precision manufacturing support loads.

Banking and financial IT backed up by ATENCO RM11E UPS

Banking & Finance IT

Mission-critical UPS for ATM networks, branch banking IT, payment systems, trading-floor workstations and network infrastructure.

CCTV and security racks backed up by ATENCO RM11E UPS

Security & Surveillance Racks

Backup power for IP CCTV, NVRs, access-control panels, alarm systems and security network racks in commercial and edge installations.

RM11E Online Rack UPS

Specify Your RM11E Rack UPS in
Two Steps

Send us your load, runtime target, rack space and site voltage. ATENCO will size the right RM11E 1–10 kVA model, battery configuration and rack accessories – including SNMP monitoring or maintenance bypass options when required – and provide a project quotation through our certified distributor network.

Rack UPS sizing support
Battery runtime calculation
SNMP & bypass options

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